SHIPPING & RETURN POLICY
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping. We ship using multiple delivery partners including Canada Post, UPS etc. A carrier will be assigned to your order at the time of shipping. When available, Express Shipping is the default service available to orders shipping in Canada (excluding remote locations). A shipment email will be sent to the provided email address once the tracking number is generated. We only ship to Canadian addresses.
Order cancellation is a time-sensitive action and is not always possible once an order has been placed. Please reach out to our Customer Support Team as soon as possible.
Your satisfaction with Allkidz purchase is important to us. For online purchases made directly from SHOP.ALLKIDZCANADA.COM you may request a return. Returns must comply with our return policy:
- Returns must be initiated within 21 days of the date of purchase.
- Returned items must be returned unopened and unused, with the seals of any packaging still intact.
- The shipping cost of returning items to us is at the customer’s expense.
- Only one return would be accepted at one order transaction.
To initiate a return, please email us for a return authorization at email@example.com
Please note that clearance items, as well as short-dated and expired product are not eligible for a return.
* Terms and conditions apply and are subject to change without notice.
For more information, please email us at firstname.lastname@example.org and someone from our Customer Support Team will be happy to help.